All items have to be unused with labels and packaging intact. When you return or exchange any product, you must pay the shipping charges. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.* We do not take responsibility for any items lost during the return shipping. 30 Day Return policy is in place.