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1. SHIPPING & DELIVERY POLICY
At Look, we provide FREE Standard delivery to any address within USA that has an order value of over $75. Orders below $75 threshold having shipping fee's depending on weight which range from $3.50 to $8.50.
On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
There are 2 delivery options available for customer, Standard and Express courier.
Standard Courier – is FREE for all domestic orders over $50 and it takes approximately 3 - 5 working days to reach you from the time of order. Orders under $50 are subject to carrier pricing.
Express Courier – is available at an additional charge of $5.00 and it takes approximately 3 working days to reach you from the time of order.
To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard or Express couriers.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.
DIABETIC / COMPRESSION SOCK CONVERSION CHART
Women's Sock Sizes
A standard women's sock size is usually presented on sock packaging as "Size 9-11." This usually translates to a women's U.S. shoe size 5-10 (European 36-41, UK 3-8).
Men's Sock Sizes
A standard men's sock size is usually presented on sock packaging as "Size 10-13." This usually translates to a men's U.S. shoe size 8-12.5 (European 42-46, UK 7-12).
Large Socks for Men & Women
If you have larger feet than the standard sizes above, we’ve got you covered:
Men:For men who wear shoes bigger than size 12.5, we have a special collection of . These bigger socks are just as fun and funky as any we offer. No more plain white socks just because you have big feet!
Women:For women who wear shoes bigger than size 10, we recommend you try our socks that are either marked at medium or socks sizes 9-11 (please see specific product for actual sizing) . In some cases the product with be marked UNISEX and there is no difference in design between our men’s and women’s socks; men’s are simply for a larger foot. Many of our most popular styles are available in both a men’s and women’s version.
Wide Calf Knee High Socks
What about women who have larger calves? Our knee high socks are among our most popular, but customers with larger or more muscular calves are often concerned that the pattern will be stretched and distorted.
Our special collection of wide calf knee highs is the solution! While standard knee high socks can fit around a calf circumference up to about 18 inches (45 cm), these wide calf socks fit up to about 21 inches (53 cm).
Also, keep in mind that even if we don’t offer a wide calf version of a certain knee high style, it may still work for you if it has a relatively simple pattern. The simpler the pattern, the stretchier the sock. This is because complicated patterns may have many panels of different colored threads stitched together, like a quilt, which can limit stretching.
If you have any questions about which styles may suit your needs, we’re happy to make recommendations. Please
Many people simply do not like the feeling of a tight band at their ankle, even though this is often necessary to keep a sock from sagging. The best option for a comfortable, nonbinding sock that won't sag is comfort-top socks. They are elasticized throughout the sock, which means they do not require a band at the top.
Kids' Sock Sizes
All parents and caregivers know that kids’ sizes are beyond confusing, and there’s no exception with socks! Every brand has different distinctions, such as small and large, youth and junior. Plus, we all know every child grows at a different rate. That’s why we do our best to make the shopping process easy on you.
We have organized the assortment of sizes into the following categories:
Baby socks are for newborns up to about 1 year old. Keep in mind how fast these little munchkins are growing and changing! When in doubt, go bigger, allowing the baby to grow into the sock. When the baby outgrows the socks, they make awesome holiday decorations, change purses, pet socks and more!
Toddler socks are for little ones about 1 to 4 years old who wear toddler shoe sizes 4 to 7. If the toddler you’re shopping for is a fast grower, then go ahead and move into the kids' sizes 8 and up.
Boys & Girls socks are for children about 5 to 10 years old who wear kids’ shoe sizes 8 to 13 and then on up to a size 3. By about age 10, most kids can fit into a standard women’s sock. If the big kids you have in mind are tall or have rather large feet for their age, then just skip right towomen's socks, which have a larger selection.
We also offer the ability to filter by age and by shoe size. If you know the age or shoe size of the little one you’re shopping for, simply select it, and you’ll see all of our cute socks from different brands that should fit that child.